Frequently Asked Questions (FAQs)

1. How long does delivery take?

Orders are typically delivered within 5–12 business days, depending on your location.

2. How can I track my order?

Once your order is shipped, you will receive a tracking link via email or SMS.

3. Do you offer Cash on Delivery (COD)?

Yes, Cash on Delivery is available for selected locations.

4. Can I exchange my order?

Yes, exchanges are accepted according to our Return & Exchange Policy.

5. Can I return an item?

Please refer to our Return & Exchange Policy for eligibility and conditions.

6. What if I receive a damaged or incorrect product?

Contact us within 48 hours of delivery with photos of the product, and our team will assist you.

7. How do I choose the correct size?

Please refer to the Size Guide available on each product page before placing your order.

8. How can I contact customer support?

You can reach us by email at kaavikaaofficial@gmail.com or through our Contact Us page.

9. Can I cancel my order?

Orders can only be cancelled before they are shipped.

10. Do you ship across India?

Yes, we deliver across India.