FAQs
Frequently Asked Questions (FAQs)
1. How can I contact you for returns or exchanges?
If you need assistance with a return or exchange, please contact our customer support team at your email address kaavikaaofficial@gmail.com ,9818965913 or through the Contact Us page on our website. We will be happy to assist you.
2. How long does delivery take?
Orders are typically delivered within 5–12 business days, depending on your location.
3. How can I track my order?
Once your order is shipped, you will receive a tracking link via email or SMS.
4. Do you offer Cash on Delivery (COD)?
Currently, we do not offer Cash on Delivery (COD). We accept secure online payments through our website.
5. Can I exchange my order?
Yes, exchanges are accepted according to our Return & Exchange Policy.
6. Can I return an item?
Please refer to our Return & Exchange Policy for eligibility and conditions.
7. What if I receive a damaged or incorrect product?
Contact us within 48 hours of delivery with photos of the product, and our team will assist you.
8. How do I choose the correct size?
Please refer to the Size Guide available on each product page before placing your order.
9. How can I contact customer support?
You can reach us by email at kaavikaaofficial@gmail.com or through our Contact Us page.
10. Do you ship across India?
Yes, we deliver across India.